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-   -   طلب حل لمشكلة الشاشة الزرقاء (http://www.absba.org/showthread.php?t=1428777)

PCWALEED 30-11-2019 02:36 PM

طلب حل لمشكلة الشاشة الزرقاء
 
السلام عليكم..
عندي مشكلة بظهور الشاشة الزرقاءء اثناء التشغيل او التنصيب او اعادة التشغيل ... ما الحل

BuFaisal 30-11-2019 04:31 PM

عليكم السلام ورحمة الله وبركاته

إن كنت تستطيع الدخول للويندوز
فقم بإستعمال برنامج whocrashed وأطرح التقرير الناتج بردك القادم :
http://www.resplendence.com/download...ashedSetup.exe

إن لم تستطيع الدخول للنظام
فقم بتصوير محتوى الشاشة الزرقاء وضعه بردك القادم.

إن حدثت المشكلة بعد تحديث ما أو تحديث للنظام
فقم بالعودة لنقطة نظام ما قبل التحديث.


PCWALEED 05-12-2019 09:20 PM

Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Wed 12/4/2019 2:20:36 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120519-40513-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x9DA8F)
Bugcheck code: 0x1A (0x41790, 0xFFFFFFFFC08020B2, 0xFFFF, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred. A page table page has been corrupted.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 12/4/2019 2:20:36 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrpamp.exe (nt!ExFreeToPagedLookasideList+0x534)
Bugcheck code: 0x1A (0x41790, 0xFFFFFFFFC08020B2, 0xFFFF, 0x0)
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred. A page table page has been corrupted.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 12/3/2019 12:54:01 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120419-15256-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xA771F)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF82CB571F, 0xFFFFFFFF8DE93724, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 11/29/2019 12:25:11 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\113019-14040-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEF20)
Bugcheck code: 0x1A (0x8886, 0xFFFFFFFF8444CF34, 0xFFFFFFFF85164CD4, 0x500)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 11/29/2019 4:57:06 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\112919-19765-01.dmp
This was probably caused by the following module: hardware.sys (hardware)
Bugcheck code: 0x1000007E (0xFFFFFFFFC000001D, 0xFFFFFFFF90E35E5C, 0xFFFFFFFFAB9607B4, 0xFFFFFFFFAB960390)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hardware.sys .
Google query: hardware.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Thu 11/28/2019 8:10:43 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\112819-22791-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D07B)
Bugcheck code: 0x116 (0xFFFFFFFF85536510, 0xFFFFFFFF9424880E, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 11/28/2019 7:19:30 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\112819-59093-01.dmp
This was probably caused by the following module: hidclass.sys (HIDCLASS+0x2DBD)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF8EEBADBD, 0xFFFFFFFF807BF828, 0xFFFFFFFF807BF400)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\hidclass.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hid Class Library
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 11/28/2019 7:09:17 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\112819-62556-01.dmp
This was probably caused by the following module: hidclass.sys (HIDCLASS+0x2DBD)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF8F529DBD, 0xFFFFFFFF945B7828, 0xFFFFFFFF945B7400)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\hidclass.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hid Class Library
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 11/28/2019 7:03:42 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\112819-81198-01.dmp
This was probably caused by the following module: hidclass.sys (HIDCLASS+0x2DBD)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF9264DDBD, 0xFFFFFFFF95CA7828, 0xFFFFFFFF95CA7400)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\hidclass.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hid Class Library
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

BuFaisal 05-12-2019 11:04 PM

بحسب التقرير فالأرجح أن مشاكلك كلها بالتعاريف
1. تعريف كرت الشاشة
2. تعريف HID = Human Interface Device

هل أنت متأكد أنك ثبت التعاريف الصحيحة المطابقة للقطع ونظامك الويندوز وكونه 32 أو 64 بت ؟
لو سمحت ضع صورة لما يوجد بداخل Device Manager .
----------------------------

ماذا فعلت قبل حدوث المشكلة ؟
هل حدثت النظام
أم حدثت التعاريف
أم النظام قام بتحديث التعاريف من نفسه (وهذا ما أرجحه) ؟
----------------------------

بإختصار فإن أسهل الحلول هو تثبيت التعاريف الصحيحة.
إن أردت المساعدة بالتعاريف الصحيحة
فقم بوضع تفاصيل الجهاز بالكامل مع صورة للملصق الموجود أسفل الجهاز.


PCWALEED 07-12-2019 09:01 PM

احسنت اخي
[IMG]https://1.top4top.net/p_1436uklvz1.jpg[/IMG]

BuFaisal 07-12-2019 09:54 PM

أخ PCWALEED

أختصار ردودك على كلمة أو كلمتين لا تساعد بفهم ما يجري معك والمساعدة لحل مشكلتك.

مشاركتي الثانية بها أكثر من سؤال لم يتم الرد عليه حتى الآن
وما زلت أنتظر الرد عليهم لو سمحت :)
---------------------------
اقتباس:

المشاركة الأصلية كتبت بواسطة PCWALEED (المشاركة 12287901)
احسنت اخي

هل ردك هذا يعني أنك حليت المشكلة أم ماذا ؟
---------------------------

من الصورة الأخيرة
واضح أن التعريف الثاني لكرت الشاشة غير متوافق بالكامل مع كرت شاشتك ويحتاج التعريف المتوافق
وهذا قد يعني أن جهازك يحتوي على كرتين للشاشة
أحدهم تعرف بشكل صحيح والأخر لم يتم تعريفه بشكل صحيح
وللتأكد أحتاج للتفاصيل التي طلبتها بمشاركتي الثانية بالأعلى :
اقتباس:

المشاركة الأصلية كتبت بواسطة BuFaisal (المشاركة 12287618)
إن أردت المساعدة بالتعاريف الصحيحة
فقم بوضع تفاصيل الجهاز بالكامل مع صورة للملصق الموجود أسفل الجهاز.


hs889 10-12-2019 06:58 PM

اقتباس:

المشاركة الأصلية كتبت بواسطة BuFaisal (المشاركة 12287904)
أخ PCWALEED

أختصار ردودك على كلمة أو كلمتين لا تساعد بفهم ما يجري معك والمساعدة لحل مشكلتك.

مشاركتي الثانية بها أكثر من سؤال لم يتم الرد عليه حتى الآن
وما زلت أنتظر الرد عليهم لو سمحت :)
---------------------------


هل ردك هذا يعني أنك حليت المشكلة أم ماذا ؟
---------------------------

من الصورة الأخيرة
واضح أن التعريف الثاني لكرت الشاشة غير متوافق بالكامل مع كرت شاشتك ويحتاج التعريف المتوافق
وهذا قد يعني أن جهازك يحتوي على كرتين للشاشة
أحدهم تعرف بشكل صحيح والأخر لم يتم تعريفه بشكل صحيح
وللتأكد أحتاج للتفاصيل التي طلبتها بمشاركتي الثانية بالأعلى :



ربنا يكرمك و يبارك فيك لمساعدتك الاخرين

BuFaisal 10-12-2019 08:39 PM

اقتباس:

المشاركة الأصلية كتبت بواسطة hs889 (المشاركة 12288314)
ربنا يكرمك و يبارك فيك لمساعدتك الاخرين

جزاك الله خير على الدعاء الطيب ويبارك لك وفيك
أعضاء المشاغب الكرام يستحقون كل خير.


BuFaisal 08-01-2020 02:16 PM

أخ PCWALEED

يرجى التكرم بمتابعة الموضوع وعدم إهماله حتى لا يصبح غير مفيد.



الساعة الآن 05:42 PM